Privacy policy

1. General

1.1 The website light-of-creation.com (hereafter referred to as “the Website”) is operated by Parnassus Immersive GmbH, Günthergasse 3 Top 5a, 1090 Vienna | Austria, commercial register No. FN 615829 g, commercial register court Commercial Court of Vienna, as service provider, media owner and publisher (hereafter referred to as “Parnassus”). Managing director: Stefan Treske. VAT identification number: ATU 80078309. Chamber: Vienna Chamber of Commerce. Phone: +43 1 376 3399. Email: office@light-of-creation.com.

1.2 The protection and security of your personal information is very important to us. Parnassus therefore stores and processes data exclusively in accordance with the Austrian Data Protection Act (DSG) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“General Data Protection Regulation”, GDPR). You as a user agree to the data processing described in this notice where consent is required.

1.3 The Website does not automatically collect personal information beyond the technical processing described in this notice. That means: only by actively providing data (for example name, address or email address) do you disclose this information to Parnassus.

1.4 The Website does not create personal user profiles for purposes other than those described here (in particular contract performance, website operation and – where consented – analytics and marketing).

2. Stored data

Parnassus stores and processes the following personal data:

2.1 Data entered by the user on the Website or provided by telephone, email or in person

2.1.1 User data: All data that you enter or disclose on the Website as part of an order, enquiry (e.g. contact form) or other input (for example first name, last name, address, telephone number, email address, language, date, time, nature and extent of booked tickets or other services used, means of payment) may be stored together with the IP address used. User data is used exclusively for operating the Website and for performing the contract or processing your enquiry. Data is transferred to third parties only to the extent necessary for contract performance or technical delivery.

2.1.2 Third-party vendors: Parnassus integrates partners and service providers via interfaces (for example payment providers in the ticket purchase process) where customers may also enter data. Parnassus chooses partners carefully but does not control their processing in detail. Parnassus accepts no liability for damage caused by partners’ or service providers’ use of your data.

2.2 Automatically stored data

2.2.1 Cookies and similar technologies: Cookies are small text files that may be stored on your device. On this Website, non-essential cookies and embedded services are controlled via a consent banner (CookieConsent) and the IframeManager. Strictly necessary cookies (e.g. for the shopping cart / ticket ordering) may be set without consent. Functional as well as analytics and marketing services are loaded only after your consent. You may withdraw or change your consent at any time via the cookie settings on the Website. You can also delete or block cookies in your browser; some Website features may then be unavailable.

2.2.2 Functional services (consent required): After your consent, YouTube videos and Google Maps may be embedded. Personal data (e.g. IP address, device and usage information) may be transmitted to the respective providers. Further information is available in the privacy notices of Google(opens in a new window) / YouTube.

2.2.3 Analytics and marketing services (consent required): After your consent, the statistics and marketing services listed below may be used via Google Tag Manager. Cookies may be set and data (including shortened or, in exceptional cases, full IP addresses) may be transmitted to servers of the respective providers, including outside the EU/EEA (e.g. the USA). Where possible, measures such as IP anonymisation and consent controls are used. You can manage cookies and these services via the consent banner and your browser settings. Google Analytics opt-out information is also available at tools.google.com/dlpage/gaoptout(opens in a new window).

Statistics

These services help us understand how visitors use our website, for example which pages are viewed and at which point users leave the booking process. The data is analysed to improve the website.

Marketing

These services measure the success of our advertising on external platforms (conversion tracking) and allow us to show relevant ads to visitors of our website on those platforms (remarketing).

2.2.4 First-party operational statistics: For technical evaluation of Website use, Parnassus may send first-party telemetry (e.g. page views) to its own systems under light-of-creation.com. This data is used to operate and improve the Website and is not sold to advertising networks.

2.2.5 Third-party cookies: Cookie settings of third parties are not controlled by Parnassus. Parnassus accepts no liability for damage caused by the use of your data by Google, Meta, TikTok, Bing, OpenAI, YouTube or other third-party sites. To block third-party cookies, adjust your browser settings. Instructions are available for e.g. Mozilla Firefox(opens in a new window), Google Chrome(opens in a new window) and Microsoft Edge / Internet Explorer(opens in a new window). In Apple’s Safari, third-party cookies are often restricted by default.

2.2.6 Content Delivery Network (Bunny CDN)

We use the Content Delivery Network (CDN) provided by Bunny CDN (Provider: BunnyWay d.o.o., Cesta komandanta Staneta 4a, 1215 Medvode, Slovenia) on our website.

A CDN is a service that helps deliver content from our online presence—especially large media files such as images, videos, or scripts—more quickly using regionally distributed servers connected via the Internet. When you access our website, your browser establishes a technical connection to the CDN servers, processing your IP address and technical browser data (e.g., user agent, requested file, date and time).

This service is integrated via our hosting and technical service provider, who engages Bunny CDN as a sub-processor. The use of Bunny CDN is based on our legitimate interest in providing a secure, fast, and efficient online presence in accordance with Art. 6 (1) (f) GDPR.

For more information on privacy at Bunny CDN, please visit: https://bunny.net/privacy/(opens in a new window).

2.3 Parnassus stores and uses automated data only to the extent described here.

2.4 Links to other websites: The Website contains links to other websites over whose content Parnassus has no influence. Parnassus assumes no liability for that content. Only the respective provider of the linked website is responsible for the content and accuracy of the information provided there.

3. Right of revocation and information

3.1 You are entitled at any time to revoke a given consent by email to office@light-of-creation.com. Such a revocation does not affect the lawfulness of processing carried out before the revocation. Where processing is based on consent, further processing will be stopped accordingly.

3.2 You have the right to request information by email to office@light-of-creation.com as to whether and which personal data Parnassus has stored about you. Parnassus must provide the relevant information within the statutory period of one month and may require proof of identity in advance.

3.3 You are at any time entitled to request deletion, modification, correction or completion of your personal data stored by Parnassus by sending a corresponding request by email to office@light-of-creation.com. Parnassus will review such requests within the statutory period of one month and comply where applicable, unless legal retention obligations prevent deletion.

4. Data usage

4.1 Each user of the Website has the right to object to or refuse storage of personal data where processing is based on consent. In that case the data will be deleted or processing restricted unless there is a legal obligation to retain the data.

5. Data security

5.1 Parnassus undertakes to protect data against unauthorised access in accordance with applicable data protection law. Parnassus takes appropriate technical and organisational measures to protect your data from unauthorised access by third parties and only stores and uses data entered and transmitted by you to the extent described here.